Utilities Suppliers

Utilities Suppliers

The Township of Zorra is taking steps to support our community's response to COVID-19 (coronavirus disease) and measures taken by Southwestern Public Health. We are monitoring our operations daily to ensure we are taking the right actions to protect our residents, employees and visitors. Visit our COVID-19 page for regular updates.

Utilities Suppliers

There are several organizations that supply utilities to residents in the Township.

Hydro Electricity

Erie Thames Power

Erie Thames Power provides service to Township residents in Thamesford and Embro. Visit the Erie Thames Power website. You can also reach them by phone at 519-485-1820 or toll free at 1-877-850-3128. Planning on planting or working near powerlines? See the attached brochure for safety information.

Hydro One

Hydro One provides service to residents located in the rural areas of the municipality.  Visit the Hydro One website or contact their Customer Communications Centre for billing and service inquiries at 1-888-664-9376 between the hours of 7:30 a.m. and 8:00 p.m.  Planning on planting or working near powerlines? See the attached brochure for safety information.

If you are experiencing a Hydro One power outage or other hydro emergency, please call 1-800-434-1235 (24 hours).

Natural Gas

Union Gas

Union Gas is the natural gas supplier in the Township.  Visit the Union Gas website or call their Customer Contact Centre at 1-888-774-3111 (Monday-Friday, 8:00am–6:00pm).

For gas leak/odour detections and other gas related emergencies, please call 1-877-969-0999.

For Emergency Locates please contact Ontario One Call at 1-800-400-2255.

The emergency numbers are available 24 hours a day, 7 days a week.

Water and Wastewater Services

The County of Oxford provides municipal water and wastewater services to the residents of the Township.  For information on external water use restrictions you can Review County By-law No. 4193-2002 which outlines water use restrictions.

Visit the County of Oxford website for more information regarding Water and Wastewater services provided by the County of Oxford. 

Water or wastewater emergencies may be reported to:   
519-539-9800 during County working hours or     
1-866-537-7778 (toll free) after hours

Green Energy Act

Ontario Regulation 397/11 - Energy Conservation and Demand Management Plans under the Green Energy Act 2009 came into force January 1, 2012. This regulation requires municipalities to report on their annual energy consumption by July 1, 2013. The regulation is intended to help organizations increase awareness of how buildings and facilities use energy and requires a plan be developed to reduce energy consumption.

Annual Energy Consumption Reports Combined Reports/Ministry Portal Other
2017 Energy Consumption Report 2011-2017 Combined Energy Consumption Reports
2016 Energy Consumption Report 2011-2016 Combined Energy Consumption Reports
2015 Energy Consumption Report 2011-2015 Combined Energy Consumption Reports
2014 Energy Consumption Report
2013 Energy Consumption Report 2013 Energy Consumption Report – Ministry Portal
2012 Energy Consumption Report 2012 Energy Consumption Report - Ministry Portal
2011 Energy Consumption Report Updated Version

View the Energy Conservation and Demand Management Plan for Zorra Township